ALMORASTORE

Refund Policy

Read our policies regarding refunds, exchanges, and returns.

Overview

At AlmoraStore, we prioritize providing quality products and ensuring customer satisfaction. Please carefully read our Refund Policy before making any purchase.

1. No Refunds

Once a product is purchased, we do not offer refunds under any circumstances. Please ensure your decision is final before completing your purchase.

2. Exchange Policy

In case of defective or damaged products, we offer an exchange option. Exchanges must be requested within 7 days of receiving the product.

3. Eligibility for Exchange

  • Products must be unused, undamaged, and in their original packaging.
  • Proof of purchase (order ID, receipt, etc.) is mandatory.
  • Exchanges are limited to the same product or a product of equal value.

4. Non-Exchangeable Items

Customized, personalized, or perishable items cannot be exchanged.

How to Request an Exchange

  1. Contact our customer support team at help.almorastore@gmail.com or call us at +91-9557167340.
  2. Provide details of the issue, proof of purchase, and photographic evidence of the defect or damage.
  3. Our team will verify your request and guide you through the exchange process.

Additional Information

Shipping charges for exchanges (both return and resending) will be borne by the customer unless the product is defective or damaged upon arrival. Exchanges will only be processed after the returned item passes our inspection.

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