Refund Policy
Read our policy on refunds and exchanges
Overview
At AlmoraStore, we prioritize providing quality products and ensuring customer satisfaction. Please carefully read our Refund Policy before making any purchase.
1. No Refunds
Once a product is purchased, we do not offer refunds under any circumstances. Please ensure your decision is final before completing your purchase.
2. Exchange Policy
In case of defective or damaged products, we offer an exchange option. Exchanges must be requested within 7 days of receiving the product.
3. Eligibility for Exchange
- Products must be unused, undamaged, and in their original packaging.
- Proof of purchase (order ID, receipt, etc.) is mandatory.
- Exchanges are limited to the same product or a product of equal value.
4. Non-Exchangeable Items
Customized, personalized, or perishable items cannot be exchanged.
How to Request an Exchange
- Contact our customer support team at help.almorastore@gmail.com or call us at +91-9557167340.
- Provide details of the issue, proof of purchase, and photographic evidence of the defect or damage.
- Our team will verify your request and guide you through the exchange process.